24/7 emergency · Yakima and Kittitas Counties
Frozen pipe, burst line or a leak that will not wait
The emergency line is answered 24/7. Frozen and burst pipes, main line leaks and leaking water heaters, across Yakima and Kittitas Counties.
Chapter 01
What gives way in a Yakima and Kittitas winter
When the temperature drops in Yakima and Kittitas Counties, the pipes that fail first are the ones nobody thinks about: lines in a crawlspace, runs along an exterior wall, a hose bib or yard hydrant that still has a hose on it. Water expands as it freezes, a pipe splits, and the damage shows up when things warm up and the water starts running again.
Not every emergency is weather. Mauricio Vazquez had a steady leak on his main line underneath his home, and Krystal at our office got someone out to him. Krystal A. wrote on our site that her water heater "was leaking and damaging my floor," and that Central "stopped the leak and replaced my water heater the very next day."
We also repair freeze damage on mobile homes, including belly pipe sag, older pipe replacements and water heater replacements. Whether it is a house in Selah, a shop in Toppenish or a farm outside Ellensburg, the first call is the same.
A repaired copper water main with a new brass fitting in a crawlspace
Call the line, then do three things
Our emergency service runs 24/7 for critical plumbing issues. Call (509) 248-5944 at any hour. The office is staffed Monday through Friday, 8 AM to 5 PM, and the emergency line is the same number after hours, on weekends and on holidays.
We will not promise you an arrival time over a web page, because it depends on the night and on what else is happening. What we can point to is what a customer wrote. Charlie Brooks called about a valve under his sink that would not shut off, and said that "they told me they keep openings in their schedule for calls like mine!"
While you wait for us, the checklist below is what we would tell you on the phone: get the water stopped, get the power or gas off the water heater if it is the source, and get the water moving out of the lines instead of sitting in them.
Chapter 03
After the thaw: repair, replace, or protect
Thawing a pipe and fixing a pipe are two different jobs. If the line froze but did not split, warming it slowly gets the water moving. If it split, thawing only gives you a leak, so the cracked section gets cut out and replaced. That is why we look at the whole run before anyone says the problem is solved.
Then we talk about keeping it from happening again. Exposed lines can be insulated. Hose bibs and yard hydrants, which we install, are the usual weak spot outdoors. And if the same pipe freezes every winter, the honest answer is often to move or replace it, not to keep thawing it.
Our work carries a one year labor and product warranty, and veterans and seniors in Central Washington receive 10% off our services. Our own home page puts the result of a night like this plainly: Frozen Pipes Thawed Just in Time, and Businesses Operating Smoothly After 24/7 Emergency Fixes.
Central Mechanical Services, WA plumbing contractor CENTRMS791MO. Emergency service 24/7 at (509) 248-5944. One year labor and product warranty.
While you wait
Five things to do before we arrive
Find the main shut-off and close it.
It is usually where the water line enters the house, in a basement, crawlspace, garage or utility room. Turn it all the way off.
If the water heater is the problem, shut it down.
Turn off its power at the breaker or its gas control, and close the cold-water valve feeding it.
Open a faucet low in the house.
A faucet on the lowest floor lets the lines drain instead of holding water at the break.
Keep clear of water and electricity together.
Do not stand in water near outlets, panels or appliances. Move what you can out of the wet area.
Do not thaw a frozen pipe with a torch or open flame.
Leave it to us, and keep the area open so we can get to the pipe.